Frequently Asked Questions

Are these safe for sensitive ears?

Yes! All earrings are hypoallergenic stainless steel. Some are gold-plated or gold-filled, which makes them even better for sensitive ears. All findings are lead and nickel-free.

Are clay earrings heavy?

Nope! Polymer clay is extremely lightweight and flexible. You will forget you have them on! Each pair of earrings weighs less than a quarter.

How do I care for my earrings?

While polymer clay is flexible and durable, please do not bend or pull on the earrings. Do not sleep, shower, or swim in the earrings. Remove them before sleeping. Do not place anything heavy on top of them. Do not leave them in excess heat or the sun for extended periods of time. Clean the posts as you would with your other earrings. Clean clay with a baby wipe, wet wipe, or wash cloth. Do not use acetone or rubbing alcohol on the clay as this may remove paint or color from your earrings. You can use a light soap if necessary.

When will I receive my order?

I can't wait for you to receive your order! Please check the current processing time on my Store Policies page. Remember: Estimated delivery date = processing time + shipping time. Once USPS has the order, I no longer have control over how quickly your order gets to you. If your order gets lost, damaged, or delivered late, please reach out to USPS before reaching out to us.

You still need help?

If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.